Fixed Ops – Best of the Best

When leaders are busy with their normal daily activities and focused on the employee and guest experience, they often fail to form deep relationships with one another. Leaders that take the time to connect with others outside their dealership build more trust with each other, are able to work more effectively, and can solve problems more quickly and efficiently. These are the guiding principles of the Fixed Operations Best of the Best retreat. To provide leaders with a welcoming, refreshing, and inspiring environment in which to innovate, think, and collaborate.

The retreat kicked off early Friday August 17th with a meeting and a few team-building activities led by the Director of Training and Development, Dan Sweeney. These activities included a scavenger hunt and a process improvement activity. “The team building activities were a ton of fun,” said Caroline Gates, Service Manager at Luther Hopkins Honda. “We were all teamed up with people we didn’t know prior to this retreat. It was a great way to meet new people and build your base.” 

Following the team building activities, team members had the opportunity to take advantage of the beautiful weather and go golfing or head out on the water for an afternoon of fishing. “Karen Breitbarth and I caught five fish that day, which was amazing considering the water was a bit choppy,” said Gates. 

The night concluded with a dinner and an awards ceremony to celebrate each dealership’s successes. “It was nice that we could get everyone together for a night,” said Melissa Peterson. “They all work extremely hard, and we want them to enjoy doing something outside their normal schedule,” said Peterson.